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DC Resources: DC Contacts

The following contacts relate to services provided to children and adolescents. Information is current at time of page creation (Updated April 2010).

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

For a more complete list of contacts, search the DC Service Directory.

Frequently Called Numbers:

AIDS Hotline: (202) 332-AIDS (2437).
Child & Family Services Agency: (202) 442-6100.
DC Mayor's Citywide Call Center: 3-1-1 inside the District of Columbia, or (202) 737-4404.
DC Department of Health Care Finance (Medicaid): (202) 442-5988.
Dental HelpLine: (866) 758-6807.
DC Mental Health Access HelpLine: 1 (888) 7WE-HELP or 1-888-793-4357.

A

Addiction Prevention & Recovery Administration: (202) 727-8857.

Adolescents (see Teens).

Adoption

Adoption Resources Program: (202) 727-4550.
Adoption Services (Child and Family Services): (202) 442-6100.
Adoption Hotline/Adoptive and Foster Parent Recruitment: (202) 671-LOVE (5683).
Post Permanency Services (post-adoption and guardianship): (202) 727-4956 or -4920.
Post Permanency Family Center: (202) 526-4802.

AIDS Hotline: (202) 332-AIDS (2437).

B

Birth Records/Certificates: (202) 442-9303.

Blood Lead Proficiency-testing Program:

Department of Human Services, Bureau of Laboratories (202) 671-4200 (DHS main number).
Clinical Laboratory, Children's Hospital National Medical Center (202) 476-5355.

Board of Education (D.C. State Board of Education): (202) 741-0888.

C

Call Centers:

DC Mayor's Citywide Call Center: 3-1-1 inside the District of Columbia, or (202) 737-4404.

Charter Schools (see Schools): (202) 328-2660.

Child Abuse and Neglect:

Child Abuse and Neglect (Protective Services) Reporting Hotline: (202) 671-SAFE (7233).
Child Protective Services (Attorney General's Office): 202-671-7233.

Child and Family Services Agency: (202) 442-6100.

Child Care Information (Division of Early Childhood Education): (202) 727-1839 (English); (202) 671-2825 (Spanish).

Child Care Services (Foster Care): (202) 442-6001.

Child Find (ages birth to 22 years): (202) 727-3665.

Child Support and Paternity Enforcement, Office of: (202) 442-9900.

Child/Infant Car Seats -- Project SAFECHILD: (202) 671-2730.

Children's National Medical Center (Children's Hospital): (202) 476-5000.

Children's National Medical Center, Family Connection: (202) 476-5490

Claims and Payment Information (Program Operations Division): (202) 698-2000.

Claims, Durable Medical Equipment only: (202) 724-4207.

Courts:

DC Superior Court: (202) 879-1010.
DC Superior Court, Juvenile Branch: (202) 879-4742.

D

Day Care (see Child Care).

DC Developmental Disabilities Council: (202) 724-8612.

DC Healthy Families Application: Available throughout the community in drug and grocery stores, in providers offices, and in locations in the community frequented by potential beneficiaries. Providers may obtain enrollment application by calling (202) 639-4030.

DC Healthy Families Dental Line: (866) 758-0342.

DC Healthy Families Enrollment: for information about enrolling in DC Healthy Families, contact (202) 639-4030.

DC KIDS Foster Care Hotline: (202) 727-7800.

DC Government:

Child and Family Services Agency: (202) 442-6100.
DC Department of Health: (202) 442-5955.
Family Services Administration, Teen Parent Assessment Program: (202) 698-6671.
Income Maintenance Administration (Change Center)(see Medicaid).
DC Mayor's Citywide Call Center: 3-1-1 inside the District of Columbia, or (202) 737-4404.
DC Department of Health Care Finance (see also Medicaid): (202) 442-5988.
DC Public Schools (Office of the Chancellor) (see also Schools): (202) 442-5885.
DC Charter School Board: (202) 328-2660

Dental HelpLine: (866) 758-6807

Diseases:

Community Health Administration (202) 442-5925
- Bureau of Communicable Disease Control
- Health Surveillance Officer
Hepatitis: See HIV/AIDS, Hepatitis, STI and TB Administration.
HIV/AIDS, Hepatitis, STI and TB Administration: (202) 671-4900.
Sexually Transmitted Diseases: See HIV/AIDS, Hepatitis, STI and TB Administration.
Tuberculosis: See HIV/AIDS, Hepatitis, STI and TB Administration.

E

Early Childhood:

Division of Early Childhood Education: (202) 727-1839.
D.C. Early Intervention (Federal Part C) Program (formerly Infants and Toddlers with Disabilities): (202) 727-3665.
Washington Child Development Council: (202) 387-0002.

Education, D.C. State Board of: (202) 741-0888.

Eligibility (Income Maintenance Admn.): (202) 727-5355.

Emergencies: Dial 911.

Emergency Medical Services, Bureau of: (202) 673-3360.

Enrollment (see also Medicaid):

Support & Enrollment Helpline (for families): (202) 639-4030 (Spanish & English). The DC Healthcare Alliance Helpline is available to Medicaid managed care members who are seeking to select an HMO as their health plan. This process requires the client to answer limited health assessment questions to choose a PCP within a health plan.
Enrollment (for provider queries): (202) 906-8318.

F

Families (Child and Family Services Agency): (202) 442-6100.

Foster Care: (202) 442-6161.

G

Gang Violence: (202) 724-1424.

Gay, Lesbian, Bi-Sexual, and Transgender Affairs: (202) 727-9493.

H

Head Start - State Collaborative Project: (202) 727-8113.

Health, DC Department of: (202) 442-5955.

Department of Health Call Center: Mayor's Citywide Call Center 3-1-1

Health Professional Licensing Administration (202) 724-4900.

Healthcare Alliance: 1-866-842-2810.

Hepatitis (See HIV/AIDS, Hepatitis, STI and TB Administration)

HIV/AIDS, Hepatitis, STI and TB Administration (HAHSTA): (202) 671-4900.

Homeless Shelter Services (Families): (202) 724-3932.

I

Immunizations:

DC Immunization Program: (202) 576-7130; for Registry, choose Option 2.
Federal Vaccine Adverse Event Reporting System (VAERS): 1-800-822-7967.
Vaccines for Children: (202) 576-7130.

Infants and Toddlers with Disabilities (see D.C. Early Intervention Program under Early Childhood, above).

Infant Mortality: (202) 442-9032.

L

Lead Poisoning:

Childhood Lead Poisoning Prevention Program (CLPPP): (202) 654-6036.
- Blood lead test results: CLPPP intake nurse (202) 741-2138.
Lead-Based Paint Management Program (inpections): (202) 535-1934.

Licensure:

Health Professional Licensing Administration (includes licensing boards for physicians, nurses): (202) 724-4900.
Lead-Based Paint Management Program (licensure for inpections): (202) 535-1934.

M

Maternal and Primary Care (services range from assistance with appointments, transportation vouchers, 1-800-MOM-BABY.

Medicaid (for Providers):

Claims and payment information, Program Operations: (202) 698-2000.
Provider enrollment: (202) 906-8319.
Provider general information: (202) 906-8318.

Medicaid (for Families)

Eligibility for recipients (Income Maintenance Administration): (202) 727-5355.
For status of Medicaid applications, or to request an application: (202) 698-4220.
Support & Enrollment Helpline (for families): (202) 639-4030 (Spanish & English). The DC Managed Care Helpline is available to Medicaid managed care members who are seeking to select an HMO as their health plan. This process requires the client to answer limited health assessment questions to choose a PCP within a health plan.

DC Department of Health Care Finance
(202) 442-5988
899 North Capitol Street, N.E., Washington, DC 20002

Missing Children (Runaway Youth): (202) 576-6769.

N

Neediest Kids Program: (202) 442-5155.

Nutrition Services:

Commodity Supplemental Food Program (provides bags of food): (202) 724-5644
Pregnancy nutrition: see WIC
WIC (see also WIC under "W"): (202) 442-9397.

O

Office of the Ombudsman: (877) 685-6391

P

Post Adoption Support Services (PASS): (202) 727-4956 or -4920.

Preventive Health Care Services: (202) 442-5899.

Prior Authorization Approval Form (Form 719A): (202) 783-6510.

Public Charter School Board, DC: (202) 328-2660.

Public Schools, DC (Office of the Chancellor): (202) 442-5885.

R

Reimbursement (see Claims).

S

Saint Elizabeth's Hospital: (202) 562-4000.

Schools:

DC State Board of Education: (202) 741-0888.
DC Public Schools (Office of the Chancellor): (202) 442-5885.
DC Public Charter Schools: (202) 328-2660.
School Health Services: (202) 442-5042.
School Transit Subsidy Program: (202) 673-1740.
Special Education: (202) 442-4800.

Sexual Assault (Child Abuse and Neglect Hotline): (202) 671-SAFE.

Sexually Transmitted Diseases: HIV/AIDS, Hepatitis, STI and TB Administration: (202) 671-4900.

Special Education: (202) 442-4800.

Summer Fun (Formerly Safe Passages Summer Program): (202) 698-3492.

Superior Court, Juvenile Branch: (202) 879-4742.

T

Teen Moms (Family Matters of Greater Washington, formerly Family & Child Services of DC): (202) 289-1510.

Teen Parent Assessment Program: (202) 698-6671.

Teen Pregnancy: (202) 671-4200 (Department of Human Services, main number).

Temporary Assistance for Needy Families (TANF): (202) 724-5506 (automated menu options).

Transportation:

LogistiCare (for Medicaid transportation, including transportation to doctor's appointments and health education classes, transportation for children's appointments, and bus tokens): (800) 315-3485

Metro Customer Information: 202-637-7000 or TTY 202-638-3780.

MetroAccess (main number): 301-562-4640 and -5360 or TTY 301-588-7535.

MetroAccess Transit Accessibility Center (including information on reduced-fare programs): 202-962-2700 or TTY 202-962-2033.

Tuberculosis (to report TB): Community Health Administration (202) 442-5925

V

Vaccines for Children (see Immunizations).

W

Welfare services (see Temporary Assistance for Needy Families).

WIC: (202) 442-9397. WIC provides members with written nutritional information and vouchers redeemable for specific nutritious foods at certain stores at no cost to participants.

Y

Youth Employment: Department of Employment Services, Office of Youth Programs: (202) 698-3492.

Youth Intervention (Department of Parks and Recreation): (202) 673-6842.

Mayor's Youth Leadership Institute (including outreach and youth development services): (202) 698-3991.

Department of Youth Rehabilitation Services (formerly Youth Services Administration): (202) 576-8175.

Youth/Gang Violence: (202) 724-1424.